Shipping policy

Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, customers will be notified via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days

Delivery times may vary depending on your location and carrier delays.

3. Shipping Locations

CARWEI currently ships to:

  • United States
  • Canada
  • Selected international countries

If your country is not available at checkout, we currently do not ship there.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status.

5. Delayed or Lost Packages

CARWEI is not responsible for delays caused by customs, postal services, or unforeseen events. If your package is significantly delayed or lost, please contact us at support@carwei.com.

6. Incorrect Address

Please ensure your shipping address is correct. CARWEI is not responsible for orders shipped to incorrect addresses provided by the customer.

7. Contact Us

If you have any questions about shipping, you can contact us at:
📧 support@carwei.com